Resources

Training Philosophy

Support is not only help — it’s confidence, understanding, and calm decision-making in the first days after birth. The same kraamzorg-rooted method shapes the in-home service, the app, and the newborn guide.

• •Reading newborn cues (hunger, comfort, overstimulation)
• •Feeding support and rhythm (breast or bottle)
• •Newborn sleep patterns and settling techniques
• •Safe handling and care routines (bathing, diapering, cord care)
• •Building daily rhythm and realistic expectations
• •Strengthening parent confidence and knowing when to ask for help

Gift Card Option

Absolutely! It is a wonderful and practical gift for new parents. A Gifted Package allows a full support package to be purchased and gifted in advance.

Gift cards are non-refundable, valid for 12 months, can be used toward any of the support packages and are subject to availability and a personal intake interview.

Booking Process

The process is personal and simple.

1. Send a WhatsApp message with your due date, city, and the kind of support you want.
2. We reply, review fit, and schedule a short (15–20 minute) introductory call.
3. Depending on the package, a retainer is paid to secure your birth window in the calendar.
4. We finalize the exact days once the baby is born and you are home.

Payment, Cancellation & Rescheduling

Newborn care is closely connected to your baby’s arrival. To keep the experience calm, flexible, and fully focused on your family, we work with a clear booking structure.

In-Home Support Packages

• •Depending on the package, a non-refundable retainer is required after the interview to reserve a birth window in the calendar.
• •The retainer reserves calendar space and scheduling flexibility around your due date, within regular working days and hours.
• •The remaining balance is paid on the first day of in-home support.
• •Once support days are scheduled after birth, they are considered booked.
• •Support days may be rescheduled with at least 48 hours’ notice, subject to availability.
• •Cancellation is made at least 72 hours before the scheduled start date.
• •Same day cancellations are counted as used care days.
• •Guided First Weeks & Emergency Reset are non-refundable once booked.

Digital Newborn Guide

The Digital Newborn Guide ($25) is a one-time purchase with instant delivery. It is non-refundable as it is a digital product with immediate access. The guide is for educational purposes only and does not replace professional medical advice.

Talia AI App Subscription

New accounts receive a 14-day free trial. After the trial, a paid subscription is required ($9.99/month or $79.99/year). You may cancel anytime through your account settings and retain access until the end of your billing period.

FAQ